When card checkout is available for a listing in your market, you will see the amount and fulfilment options before you pay. Never send card details through marketplace messages.

Order confirmation comes from Vensle after payment succeeds with our payment provider. Wait for the order to appear under My Orders — a browser confirmation screen alone is not enough.

If a charge looks wrong, or checkout fails after you were charged, use Contact Us with your order or payment reference. The contact form is the primary customer-care channel.

Refunds follow the process described in Returns, Refunds & Cancellations.

When card checkout is available for a listing in your market, you will see the amount and fulfilment options before you pay. Never send card details through marketplace messages.

Order confirmation comes from Vensle after payment succeeds with our payment provider. Wait for the order to appear under My Orders — a browser confirmation screen alone is not enough.

If a charge looks wrong, or checkout fails after you were charged, use Contact Us with your order or payment reference. The contact form is the primary customer-care channel.

Refunds follow the process described in Returns, Refunds & Cancellations.