Privacy Policy

This Privacy Policy explains what personal data is collected when you use the Vensle.com website or any Vensle.com mobile application and the services provided through it.

By Using the Service, You Promise Us That

You have read, understood, and agreed to this Privacy Policy, and that
You are over 16 years of age or 18 years in some countries or have had your parent or guardian read and agree to this Privacy Policy for you.
If you do not agree or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via online chat or email to (a) request deletion of your account and data.

Vensle Ltd. is a registered company with the British government. Vensle Inc. will be responsible for storing your personal data provided by you on this website. We collect data you give us voluntarily (for example, an email address). We also collect data automatically (for example, your IP address).

Data you give us.

You may be asked to provide us with information about yourself when you register for and/or use the Service. This information includes: first name, phone number, email (together “Required Information”), last name, photo, address details, working hours. To use our Service and register an account, you will need to provide Required Information. You will be able to use the Service even if you do not give this data to us, but some Service’s functionality may be limited to you (for example, if you do not register an account, you will not be able to chat with other users, sell items, place a request, etc.). Sometimes you may also need to provide us with additional information in communication with our Support Team in order to fulfill your request (for example, if your account was previously blocked, we may ask you to confirm your identity by providing an ID document).

Data provided to us by third parties.

When you decide to log in using Facebook or Google, we get personal data from your Facebook or Google account. This includes your profile image, name, and Facebook ID, Google ID, friends list. For more information, please refer to the Facebook Permissions Reference (describes the categories of information, which Facebook may share with third parties and the set of requirements) and to the Facebook Data policy. In addition, Facebook lets you control the choices you made when connecting your Facebook profile to the App on their Apps and Websites page. To know more about how Google processes your data, visit its Privacy Policy.

Data we collect automatically.

Device and Location data. We collect data from your device. Examples of such data include language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.
Usage data. We record how you interact with our Service. For example, we log the features, and content you interact with, how often you use the Service, how long you are on the Service, what sections you use, how many ads you watch.
Cookies. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Service. A persistent cookie remains on your hard drive for an extended period of time. We also use tracking pixels that set cookies to assist with delivering online advertising. Cookies are used, in particular, to automatically recognize you the next time you visit our Website. As a result, the information, which you have earlier entered in certain fields on the Website may automatically appear the next time when you use our Service. Cookie data will be stored on your device and most of the times only for a limited time period.

How We Use Your Data

We use your data to provide you with the best experience possible, to communicate with you, and to improve our Service. These are the purposes for which we use your data:

to enable you to use our Service
to contact you about your use of our Service
to operate, maintain, and improve our Service
to send you marketing communications that we believe may be of interest to you
to respond to your comments and questions and provide customer service
to analyze your usage of the Service and provide better recommendations
to identify, investigate, and prevent activities that may violate our policies or be illegal
to protect the rights, property, and safety of our users and third parties

How We Share Your Data

We share your data with third parties in the following cases:

when you use our Service, we share your data with third-party services you have connected to your account
we may share your data with our affiliates and subsidiaries
we may share your data with third-party vendors, consultants, and other service providers who work for us and need access to your data to do that work
we may share your data with law enforcement, government authorities, or other third parties if we believe it is necessary to comply with the law, to protect the safety of any person, or to protect the rights and property of Vensle, its affiliates, or our users
we may share your data with third parties in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
with your consent or at your direction

How You Can Access and Control Your Data

You can view, edit, or delete your personal data at any time by accessing your account settings on the Service. You can also contact us at any time to request access to your personal data or to delete your account.

If you would like to stop receiving marketing communications from us, you can opt-out by following the instructions included in those communications or by contacting us directly.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our Service. We also retain your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable security measures to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We also take steps to ensure that the third parties we work with implement reasonable security measures to protect your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal data by sending a notice to the email address associated with your account or by placing a prominent notice on our Service. Your continued use of the Service after any such update will constitute your acknowledgment of the changes and your consent to abide and be bound by the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@vensle.com.

Effective as of December 2019.